ISO 9000 is defining as a
set of international standards on quality management and quality assurance. It
developed to help companies effectively document the quality system elements
needed to maintain a Powerful quality system. They are not specific to any one
industry and can be applied to organizations of any size.
ISO 9001 certification in Hyderabad
can help to the company satisfy its customers, meet managerial requirements,
and achieve continual improvement. It should be considered to be a first step
or the base level of a quality system.
ISO 9000 vs. 9001
25 years of ISO 9000
ISO 9000 resources
ISO
9000 VS. 9001
ISO 9000, ISO 9001 family
of standards also contains an individual standard named ISO 9000. This standard
lay out the Foundation and vocabulary for quality management systems (QMS).
ISO
9000 series of Standards
The ISO 9000 family
contains these standards:
ISO 9001:2015: Quality Management Systems - Requirements
ISO 9000:2015: Quality Management Systems - Fundamentals
and Vocabulary (definitions)
ISO 9004:2018: Quality Management - Quality of an
Organization - Guidance to Achieve Sustained Success (continuous improvement)
ISO 19011:2018: Guidelines for Auditing Management
Systems
ISO
9000 history: ISO 9000:2000, 2008, and 2015
ISO 9000 was published in
1987 by the International Organization for Standardization (ISO) it is a
specialized international agency for standardization unruffled of the national
standards bodies of more than 160 countries. The standards underwent major
amendments in 2000 and 2008. Recent versions of ISO 9001 certification in
Hyderabad standard is in 2015.
ISO
9000:2000 goals
The ISO 9000:2000 revision
had five goals:
Should Meet stakeholder needs
Available by all sizes of organizations
Be usable by all sectors
Be simple and clearly understood
Connect quality management system to business processes
ISO 9000:2000 was again
updated in 2008 and 2015. ISO 9000:2015 is the most current version.
ISO
9000:2015 principles of Quality Management
The ISO 9000:2015 and ISO
9001:2015 standards are having seven quality management principles that senior
management can apply to build up an organizational improvement:
Customer focus
Understand the needs of existing and future customers
Align organizational objectives with customer needs and expectations
Meet customer requirements
Measure customer satisfaction
Manage customer relationships
Aim to exceed customer expectations
Leadership
Establish a vision and direction for the organization
Set challenging goals
Model organizational values
Establish trust
Equip and empower employees
Recognize employee contributions
Engagement of people
Ensure that people’s abilities are used and valued
Make people accountable
Enable participation in continual improvement
Evaluate individual performance
Enable learning and knowledge sharing
Enable open discussion of problems and constraints
Process approach
Manage activities as processes
Measure the capability of activities
Identify linkages between activities
Prioritize improvement opportunities
Deploy resources effectively
Improvement
Improve organizational performance and capabilities
Align improvement activities
Empower people to make improvements
Measure improvement consistently
Celebrate improvements
Evidence-based decision making
Ensure the accessibility of accurate and reliable data
Use appropriate methods to analyze data
Make decisions based on analysis
Balance data analysis with practical experience
Relationship management
Identify and select suppliers to manage costs, optimize
resources, and create value
Establish relationships considering both the short and
long term
Share expertise, resources, information, and plans with
partners
Collaborate on improvement and development activities
Recognize supplier successes
25
YEARS OF ISO 9000
The ISO 9000 series of
standards celebrated its 30th anniversary in 2017
First published in March
1987, ISO 9001: Quality management systems - Requirements has become the most
successful standard in the history of the International Organization for
Standardization.
ISO 9001 certification
ISO 9001 is the only
standard within the ISO 9000 family to which organizations can certify.
How
to get ISO 9001 standard?
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